In this role you will ensure the efficient operation of the company by processing various accounts receivable transactions in an accurate, efficient, and timely manner. You will also provide proactive customer service to eliminate delinquent accounts.
Credit & Collections Specialist Responsibilities:
- Follow established credit guidelines to release customer orders for processing.
- Communicate with customers in a positive and friendly manner to resolve account discrepancies and solicit payments.
- Negotiate payment plans and issue demand notices for overdue accounts. Document all collection efforts
- Accounts Receivable aging reconciliation.
- Research and issue customer credit memo's as needed for account reconciliation.
- Preliminary notice processing.
- Create new customer accounts in ERP system.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Assist with other projects as needed.
- Regular, predictable attendance is required.
